Insights & Events
Frameworks, perspectives, and event recaps from the intersection of customer voice, culture, and strategy. We publish when we have something worth saying.
Topics
AI Isn’t Transforming Your Organization. It’s Exposing It.
88% of organizations are using AI. Only about 5% are capturing meaningful value from it.
That gap isn’t a technology problem.
Over the past few weeks, I read the twelve most-cited AI strategy playbooks of 2026, from McKinsey, BCG, Accenture, Deloitte, Stanford, Google, IBM, Amazon, Microsoft, NIST, and the World Economic Forum. Each one attempts to answer the same question: who is actually winning with AI right now, and why?
Read individually, the reports tell a familiar story. Move faster. Scale responsibly. Close the gap between experimentation and impact.
But read together, a different pattern comes into focus.
It’s not about models. Or tools. Or even AI itself.
It’s about the organizations trying to use them.
Events & Keynote Speaking
As CEO and Managing Partner of Timberwilde Consulting Group, Gordon Galzerano delivers compelling, insight-driven keynote presentations designed to help executive leaders navigate disruption, accelerate growth, and reposition their organizations for the future.
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Vision Summit
Annual - Fall 2026
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Creative Sync
Quarterly
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Inspire Night
Bi-monthly
PODCASTThe Timberwilde Exchange
Real conversations with the leaders building what's next.
Gordon and Dawn Galzerano sit down with executives, practitioners, and strategists who are reshaping how organizations listen to customers, build culture, and lead through change. No scripts, no soundbites - just the honest exchange of ideas between people who've done the work.
Topics span customer strategy, advisory board design, organizational transformation, culture, leadership, and the moments that shift how companies think about the people they serve.
New episodes coming soon. Subscribe to be notified at hello@timberwildeconsulting.com.
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